National Cat Management Strategy Discussion Paper

News Release

National Cat Management Strategy Discussion Paper
Final Version Released Friday 29thSeptember 2017

The National Cat Management Strategy Group (NCMSG) is pleased to provide you with the finalised National Cat Management Strategy document. This has been the culmination of three years’ worth of work after embarking on this important journey in August 2014.

We are incredibly cognisant of the strong and disparate emotional responses that discussions around cat management evoke. However, the current status quo is not in the best interests of animal welfare, biodiversity and the community.

NZCAC supports local councils push for national cat management legislation

New Zealand Companion Animal Council (NZCAC)
Media Release 17th July 2017

The New Zealand Companion Animal Council (NZCAC) is pleased to see local councils coming together to discuss the issue of cat management in New Zealand. The NZCAC’s Manager, Dr Jessica Walker, is optimistic about progress in this area, however, cautions local councils that national legislation must promote responsible cat ownership rather than solely focusing on controlling cats. “National legislation must provide a carrot rather than a big stick approach to cat management in New Zealand” says Dr Walker. “Producing legislation that incorporates responsible cat ownership practices supports the cat-owning community in being responsible owners. The majority of cat owners rightly consider their cat one of the family and want to do what is right for the welfare of their cat.”

Companion Animals in New Zealand 2016

The report on "Companion Animals in New Zealand 2016" has now been released. This report follows up on the earlier 2011 report and is free to download. It may not be reproduced without permission from the NZCAC. Requests can be made to the Secretary at This email address is being protected from spambots. You need JavaScript enabled to view it..

Click here to download 3.1mb PDF or click the image.


NZCAC Appoints Manager

Media Release: 09 June 2016

Dr Jessica Walker appointed as Manager of the New Zealand Companion Animal Council Inc.

image003It is with great pleasure that I announce the appointment of Dr Jessica Walker to the position of Manager of the New Zealand Companion Animal Council Inc.

Dr Walker has extensive academic and practical experience in companion animal welfare. Since 2012 she has been a Lecturer in Applied Animal Welfare at Unitec and is also Associate Editor of the Journal of Pet Behaviour Science. Prior to this she was a Teaching Associate at the University of Queensland. During her career she has held a diverse range of roles in the companion animal industry such as; veterinary nurse, animal behaviour consultant, animal welfare officer, companion animal attendant and research assistant.

Her qualifications include a Doctorate (PhD) from the University of Queensland, a Master of Science (MSc) in Applied Animal Behaviour and Animal Welfare from the University of Edingburgh, a Bachelor of Applied Animal Technology (BAppAnimTech) from Unitec and a Graduate Diploma in Higher Education (GDipHE).

Dr Walker is currently on parental leave, but will be transitioning into her new role initially on a part-time basis from mid-July 2016.

For more details, contact:
Barry Helem Chair NZCAC
Mobile: (027) 479 3513

NZCAC sponsor Pet-n-Sur wins gold customer service award

petnsur360pxPet-n-Sur has taken out the gold award in the Pet Insurance category in the New Zealand Quality Services Awards.

The awards, which recognise best customer service, were introduced last year.

The Quality Services Awards (QSA) results are based on the findings of a survey conducted by Catalyst Marketing and Research. Commissioned by Reader’s Digest, the survey canvased a representative sample of 1,500 New Zealand adults. Respondents were asked to nominate service providers in 30 categories including sectors as varied as hotel chains, personal banking, pet insurance, pizza franchises, shoe stores and travel agencies, for example. The highest rated company in each category was judged the Gold Standard winner.

Survey respondents were asked to rank their experience of the listed companies according to five questions: Was an individual customer experience provided; was a genuine insight into the customer’s needs demonstrated; was dealing with the company quick and easy; was a consistently high-quality service delivered; and was the customer’s expectation met or, even better, exceeded? To qualify to vote on a category they were required to have recently used such a service.

According to Reader’s Digest managing editor Louise Waterson the survey enables New Zealander consumers the chance to share their views about companies that consistently deliver the very best customer service.

“It also provides our readers with a list of companies that they can turn to for excellence in service.

“To the benefit of all, the 2016 Quality Service Awards recognise the businesses with the happiest, most satisfied customers in their respective fields – at the same time encouraging the return of genuine customer service to our lives and our culture,” she says.

Comments validating Pet-n-Sur’s top spot include: clear discussion and advice, easy to set up, and friendly and informative staff.

For more information on Pet-n-Sur, visit their website